Lennox International(LII) is a leading global provider of innovative climate control solutions for heating, ventilation, air conditioning, and refrigeration (HVACR) markets.
Beginning over a century ago, Lennox International has built a strong heritage of Innovation and Responsibility. Our position as an innovation leader continually inspires us to promote more efficient energy use and a healthier environment through our product operations. Our engaged and diverse workforce is committed to providing climate control solutions that provide the most value and comfort for our customers.
We are proud to have instilled a shared sense of responsibility and commitment among our approximately 10,000 employees located throughout North America, South America, Europe, Asia, and Australia.
The Manager, Commercial Credit Services manages a team of Credit and Collections professionals in an effort to efficiently collect on a receivables portfolio of $150M-$200M, while providing good customer service to sales and external customers.
Duties include, but are not limited to:
Manage a team of Credit Analysts and Administrative staff
Oversee the teams collection activities and meeting KPI targets such as: DSO, DDSO, Bad Debt, total A/R, percent Current and percent over 30 past due
Cultivate and maintain strong relationships with internal and external customers
Design and implement processes to improve cash flow and reduce receivables
Manage audit requirements internal and external
Formally present collection results to leadership
Update departmental policy and procedure documents
Requires a bachelor's degree or an equivalent combination of education and experience
Requires at least 10 years collections experience with at least 5 years management experience
Has managed a team of 5 or more
Commercial lien experience
Excellent verbal and written communication skills
Solid negotiation skills
Excellent customer service skills
Ability to lead and direct others
Proficient in Microsoft Office and other productivity software systems
Strong emphasis on Excel and PowerPoint
Experience with SAP, Getpaid, Great Plains, a plus
* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.