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The Manager will be responsible for directing, managing and operating a high volume branded concept on City Walk. As Manager, the position will be a primary go-to for the restaurant team and will be responsible for the functions and flow of the venue.
The Manager is responsible for insuring that customer service meets the standard of excellence at all times. While this position will report to the General Manager, this position is responsible for setting the expectation for all team members to maximize productivity, guest returns and overall guest satisfaction. This individual must be able to work effectively with limited supervision and demonstrate leadership in order to motivate others.
Bachelor's degree in Business, Hospitality Management or a related field; or equivalent combination of education and experience
Minimum of 4 years of management experience in high quality chain or independent restaurant group
Thorough knowledge of MS Excel, Word, PowerPoint and POS systems
Ability to work rotating schedules, holidays, weekends and nights
Proven track record and experience in the development and implementation of strong training programs and tools developed to reduce employee attrition and create internal culture of development for staff
Excellent management skills in leading a diverse team and working under tight and fast track deadlines
Strong professional presence
Excellent verbal and written communication, interpersonal, organizational and multi-tasking skills
Ability to effectively communicate across all lines of business, and with all levels of management
Strong organizational, planning, delegation, mentoring and coaching skills
A strong passion for delivering the highest quality of guest service